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Can I deliver my CDs in person?
You're welcome to deliver your CDs and collect them. If you do there's no need to remove your CDs from their jewell cases.
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Can I have my music on a USB hard drive?
Yes, we can source these locally and simply add the cost to your bill. They can save you time when it comes to loading large CD collections onto your local hard drive, and they are an effective alternative backup medium.
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Packing Materials - can you supply?
Of course - just ring us and we'll mail you a box with empty CD spindles you can use to mail your CDs to us.
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What is your standard format for MP3s?
320 kbps MP3s with CBR encoding. If you want another setting just ask.
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What is Data Grooming?
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How long does it take?
Please allow a week, if we can be quicker we will.
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What are your mailing charges?
We charge you return mailing costs, we can use any of the Royal Mail or Parcelforce services.
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How should I get my CDs to you?
Simply pack your CDs securely in padded wrap and put them in a strong box. Then use a courier service or Royal Mail Special delivery to get them to us at the address below.
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Can you put my music on a hard drive?
Yes, we can source a high capacity hard drive and load your music on this.
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How many CDs can I send?
You can send as few or as many as you wish; send them in a single batch or in sections.
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Does it matter which music management software I use?
No. Our MP3 files have all the key data embedded into each track in their ID3 tags. iTunes and other programs will display that data as will portable music players from all major manufacturers. Our files have also been used with most multi-room entertainment systems such as Sonos.
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What about scratched CDs?
In practice there are very few CDs we can’t use on our error-correcting drives, but if we can’t read the whole album we won’t charge you for that CD.
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Can I choose which tracks are ripped?
Sorry, no - we rip each CD entirely, all tracks. If you only want to listen to specific tracks you can do this by creating a playlist with only those tracks on it.
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Should I send money in advance?
No, we'll invoice you on completion.
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How can I pay?
When we’ve done the work we’ll send you an invoice. You can pay by cheque, bank transfer or PayPal.
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How will I get my music back?
Your digital music files are returned safely backed up onto DVDs.
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Can I deliver my CDs?
Yes. We’ve had visits from clients from Chelmsford, Harlow, Basildon, Southend, Colchester, Romford, and even a few from Brentwood and Ongar. Much to our surprise we’ve had travelers from even further afield - Ipswich, Chelsea, Westminster, north London and Clapham. Please fix a time before you travel so we can welcome you properly.
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Should I send the jewel cases?
No, just send the CDs. This also reduces bulk (and costs) for mailing.
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Where should I send my CDs?
Mark them for the attention of Jeff Underwood at-
MP3 by Mail
27 Brentwood Place
Brentwood
CM15 9DN
Please include full return details, a contact number and email address.
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What is MP3?
MP3 is a patented technology, which compresses the audio data from a song held on a CD, so it can be stored in a small space on a computer, a portable music player or a home audio system, and easily streamed or downloaded from the internet.
An average audio CD can hold about 74 minutes of music in digital format - usually between 10-20 songs. When we convert that music to MP3 format, we can hold about 100-150 songs on a CD the same size. Most of the savings come from audio frequencies that most of us cannot hear, which are outside our range. MP3 removes them, and compresses duplicate information that will not really change our perception of the music.
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Can you supply packing material?
Yes, we can supply plastic spindles on request.