http://www.mp3bymail.com/faqs/faqs.html 2011-08-31T09:32:38.785+01:00 http://www.mp3bymail.com/faqs/faqs.html#Do_I_get_my_original_CDs_back 2011-08-31T09:32:38.785+01:00 Yes, of course. When we've completed the project we'll mail your CDs back along with your digital music library. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Do_you_rip_CDs_for_European_cli 2011-08-01T10:26:46.963+01:00 Yes, as a mail based CD ripping service we are happy to provide our service to clients in Europe. We have a page on <a href="../europe/europe.html" rel="self" title="European">European CD ripping</a> for more details.<br /><br />We offer the same service, the same file formats and Data Grooming. You should be aware that even if you have purchased a CD locally, if it originated in America or UK, the album data will be in English. If the original was French, German etc then the track data will be in the "correct" language.<br /><br />We invoice when the project is complete, and the invoiced sum will be in Sterling. You can pay by bank transfer or by PayPal. If you use PayPal then that service allows you to settle in local currency. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#AAC_Apple_Lossless 2011-02-28T08:03:31.358+00:00 With immediate effect we are offering a choice of MP3, AAC or Apple Lossless music file formats. This has no impact on price which remains 50p per CD.<br /><br />AAC files are ripped at 256 Kbps.<br /><br />If you opt for Apple Lossless it increases the chance that music will need to be returned to you on a hard drive. You can either supply your own drive or we'll source it for you. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_is_my_music_returned_to_me 2010-10-11T22:57:34.296+01:00 We normally return your music safely backed up to one or more DVDs. These are an effective way to transfer data and provide long term security for your music library. Additionally we can supply a USB connected hard drive onto which we can copy your digital music. The advantage of this is time saved in copying those files onto your PC.<br /><br />Increasingly USB pen drives are becoming a storage and data transfer option. We're happy to devise a strategy that works best for you, combining DVDs, hard drives and / or USB pen drives. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_I_choose_which_tracks_are_r 2010-05-17T18:03:37.646+01:00 Sorry, no - we rip each CD entirely, all tracks. If you only want to listen to specific tracks you can do this by creating a playlist with only those tracks on it. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#What_is_MP3 2010-05-10T22:52:06.800+01:00 <span style="font:12px Arial, Verdana, Helvetica, sans-serif; ">MP3 is a patented technology, which compresses the audio data from a song held on a CD, so it can be stored in a small space on a computer, a portable music player or a home audio system, and easily streamed or downloaded from the internet.<br /><br />An average audio CD can hold about 74 minutes of music in digital format - usually between 10-20 songs. When we convert that music to MP3 format, we can hold about 100-150 songs on a CD the same size. Most of the savings come from audio frequencies that most of us cannot hear, which are outside our range. MP3 removes them, and compresses duplicate information that will not really change our perception of the music.<br /></span> FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_I_have_my_music_on_a_USB_ha 2010-05-06T10:10:33.752+01:00 Yes, we can source these locally and simply add the cost to your bill. They can save you time when it comes to loading large CD collections onto your local hard drive, and they are an effective alternative backup medium. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Packing_Materials_-_can_you_sup 2010-04-03T14:47:24.337+01:00 Of course - just ring us and we'll mail you a box with empty CD spindles you can use to mail your CDs to us. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_I_deliver_my_CDs_in_person 2009-10-12T21:05:50.375+01:00 You're welcome to deliver your CDs and collect them. If you do there's no need to remove your CDs from their jewell cases. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#What_are_your_mailing_charges 2009-05-05T21:52:00.506+01:00 We charge you return mailing costs, we can use any of the Royal Mail or Parcelforce services. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_you_put_my_music_on_a_hard_ 2009-05-05T21:36:59.976+01:00 Yes, we can source a high capacity hard drive and load your music on this. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_many_CDs_can_I_send 2009-05-05T21:36:04.298+01:00 You can send as few or as many as you wish; send them in a single batch or in sections. We have clients who regularly send in less than 100 CDs, we are happy to rip any number - big or small. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Does_it_matter_which_music_mana 2009-05-05T21:35:02.082+01:00 No. Our MP3 files have all the key data embedded into each track in their ID3 tags. iTunes and other programs will display that data as will portable music players from all major manufacturers. Our files have also been used with most multi-room entertainment systems such as Sonos. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#What_is_Data_Grooming 2009-05-05T21:33:22.745+01:00 Our <a href="../datagrooming/datagroom.html" rel="self" title="Data Grooming">Data Grooming</a> service is described in full <a href="../datagrooming/datagroom.html" rel="external" title="Data Grooming">here</a>. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#What_about_scratched_CDs 2009-05-05T21:32:45.273+01:00 In practice there are very few CDs we can&rsquo;t use on our error-correcting drives, but if we can&rsquo;t read the whole album we won&rsquo;t charge you for that CD. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_long_does_it_take 2009-05-05T21:32:19.388+01:00 Please allow a week, if we can be quicker we will. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Should_I_send_money_in_advance 2009-05-05T21:31:29.036+01:00 No, we'll invoice you on completion. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_can_I_pay 2009-05-05T21:31:01.459+01:00 When we&rsquo;ve done the work we&rsquo;ll send you an invoice. You can pay by cheque, bank transfer or PayPal. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_will_I_get_my_music_back 2009-05-05T21:30:13.589+01:00 Your digital music files are returned safely backed up onto DVDs. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_I_deliver_my_CDs 2009-05-05T21:29:34.254+01:00 Yes. We&rsquo;ve had visits from clients from Chelmsford, Harlow, Basildon, Southend, Colchester, Romford, and even a few from Brentwood and Ongar. Much to our surprise we&rsquo;ve had travelers from even further afield - Ipswich, Chelsea, Westminster, north London and Clapham. Please fix a time before you travel so we can welcome you properly. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Should_I_send_the_jewel_cases 2009-05-05T21:28:46.244+01:00 No, just send the CDs. This also reduces bulk (and costs) for mailing. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Where_should_I_send_my_CDs 2009-05-05T21:27:27.725+01:00 Mark them for the attention of Jeff Underwood at-<br />MP3 by Mail<br />27 Brentwood Place<br />Brentwood<br />CM15 9DN<br /><br />Please include full return details, a contact number and email address. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#Can_you_supply_packing_material 2009-05-05T21:26:46.270+01:00 Yes, we can supply plastic spindles on request. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#How_should_I_get_my_CDs_to_you 2009-05-05T21:25:53.134+01:00 Simply pack your CDs securely in padded wrap and put them in a strong box. Then use a courier service or Royal Mail Special delivery to get them to us at the address below. FaqMaker http://www.mp3bymail.com/faqs/faqs.html#What_is_your_standard_format_fo 2009-05-05T21:25:25.891+01:00 320 kbps MP3s with CBR encoding. If you want another setting just ask. FaqMaker