http://www.mp3bymail.com/page8/page8.html 2009-05-05T21:52:00.506+01:00 http://www.mp3bymail.com/page8/page8.html#What_are_your_mailing_charges 2009-05-05T21:52:00.506+01:00 We charge you return mailing costs, we can use any of the Royal Mail or Parcelforce services. FaqMaker http://www.mp3bymail.com/page8/page8.html#Can_you_put_my_music_on_a_hard_ 2009-05-05T21:36:59.976+01:00 Yes, we can source a high capacity hard drive and load your music on this. FaqMaker http://www.mp3bymail.com/page8/page8.html#How_many_CDs_can_I_send 2009-05-05T21:36:04.298+01:00 You can send as few or as many as you wish; send them in a single batch or in sections. FaqMaker http://www.mp3bymail.com/page8/page8.html#Does_it_matter_which_music_mana 2009-05-05T21:35:02.082+01:00 No. Our MP3 files have all the key data embedded into each track in their ID3 tags. iTunes and other programs will display that data as will portable music players from all major manufacturers. Our files have also been used with most multi-room entertainment systems such as Sonos. FaqMaker http://www.mp3bymail.com/page8/page8.html#What_is_Data_Grooming 2009-05-05T21:33:22.745+01:00 Our <a href="../page1/page1.html" rel="self" title="Data Grooming">Data Grooming</a> service is described in full <a href="../page1/page1.html" rel="external" title="Data Grooming">here</a>. FaqMaker http://www.mp3bymail.com/page8/page8.html#What_about_scratched_CDs 2009-05-05T21:32:45.273+01:00 In practice there are very few CDs we can&rsquo;t use on our error-correcting drives, but if we can&rsquo;t read the whole album we won&rsquo;t charge you for that CD. FaqMaker http://www.mp3bymail.com/page8/page8.html#How_long_does_it_take 2009-05-05T21:32:19.388+01:00 Please allow a week, if we can be quicker we will. FaqMaker http://www.mp3bymail.com/page8/page8.html#Should_I_send_money_in_advance 2009-05-05T21:31:29.036+01:00 No, we'll invoice you on completion. FaqMaker http://www.mp3bymail.com/page8/page8.html#How_can_I_pay 2009-05-05T21:31:01.459+01:00 When we&rsquo;ve done the work we&rsquo;ll send you an invoice. You can pay by cheque, bank transfer or PayPal. FaqMaker http://www.mp3bymail.com/page8/page8.html#How_will_I_get_my_music_back 2009-05-05T21:30:13.589+01:00 Your digital music files are returned safely backed up onto DVDs. FaqMaker http://www.mp3bymail.com/page8/page8.html#Can_I_deliver_my_CDs 2009-05-05T21:29:34.254+01:00 Yes. We&rsquo;ve had visits from clients from Chelmsford, Harlow, Basildon, Southend, Colchester, Romford, and even a few from Brentwood and Ongar. Much to our surprise we&rsquo;ve had travelers from even further afield - Ipswich, Chelsea, Westminster, north London and Clapham. Please fix a time before you travel so we can welcome you properly. FaqMaker http://www.mp3bymail.com/page8/page8.html#Should_I_send_the_jewel_cases 2009-05-05T21:28:46.244+01:00 No, just send the CDs. This also reduces bulk (and costs) for mailing. FaqMaker http://www.mp3bymail.com/page8/page8.html#Where_should_I_send_my_CDs 2009-05-05T21:27:27.725+01:00 Mark them for the attention of Jeff Underwood at-<br />MP3 by Mail<br />27 Brentwood Place<br />Brentwood<br />CM15 9DN<br /><br />Please include full return details, a contact number and email address. FaqMaker http://www.mp3bymail.com/page8/page8.html#Can_you_supply_packing_material 2009-05-05T21:26:46.270+01:00 Yes, we can supply plastic spindles on request. FaqMaker http://www.mp3bymail.com/page8/page8.html#How_should_I_get_my_CDs_to_you 2009-05-05T21:25:53.134+01:00 Simply pack your CDs securely in padded wrap and put them in a strong box. Then use a courier service or Royal Mail Special delivery to get them to us at the address below. FaqMaker http://www.mp3bymail.com/page8/page8.html#What_is_your_standard_format_fo 2009-05-05T21:25:25.891+01:00 320 kbps MP3s with VBR encoding. If you want another setting just ask. FaqMaker